About us

About us

Diamond UK is a family business, with a personal
approach, built over 25 years with an excellent reputation
in the industry. We provide cleaning services to the private
and public sector. We consider our staff to be the heart of
our business and our greatest asset.

 

Our core values

  • We take enormous pride and demonstrate dignity in what we do
  • We are honest
  • We have a positive attitude all the time
  • We take responsibility
  • We are loyal to our staff and customers

Professional,
Affordable,
Reliable.

Your Commercial Cleaning Services covering Scotland and UK wide

Our cleaning professionals have it covered! from West Lothian, Edinburgh, Glasgow
to the Borders and down to the North East and Midlands.

Diamond UK head office is based in Livingston and has cleaned locally for more years than we’d care to remember.
With our satellite offices strategically placed nationally to give access to our resources when you need them.
We operate with businesses nationally but pride ourselves that we think and act locally to give a range of cleaning services
and support to our clients regionally.

We are a professional team and determined to provide a smart approach with a flexible and
cost-effective cleaning solutions to a broad cross-section of businesses from Leisure to high spec offices and building sites.

Reasons why
to choose us

  • Fully Accredited
  • Quality Monitoring
  • Flexible & Cost-effective
  • Professional Service
  • Over 25 Years of Experience
  • Reliable
  • Friendly Team
  • Responsive Customer Service

We Take
Responsibility

  • We have £10m Public Liability and £10m Employer Liability
    Insurance
  • We have in-house Health and Safety management system that
    keeps our cleaning team trained to the highest standards
  • We have an environmentally friendly cleaning ethos, this is
    certified by IOS 14001
  • We have customer satisfaction and quality control covered with
    our ISO 9001 accreditation
  • We use products that are fully compliant with industry standards,
    full COSHH
  • We are committed to taking sustainable environmental measures
    as well as stocking a range of environmentally friendly products.

We are a Team

Our active management team has vast experience in the industry, it is a combination of knowledge, expertise, and can-do attitude to ensure our team has the tools to do the job to the highest standard to meet and exceed our client expectations.

We have a rigorous recruitment policy to ensure we have the highest quality cleaning operatives. With our in-house and industry-leading training program to continually enhance their qualifications and keep up to date with government guidelines to protect your staff and visitors entering your premises. Our cleaning operative is well presented with Diamond UK uniforms and name badges so they are visible to your staff and visitors and they will always have a professional and friendly approach.

We are trained to understand infection control and the use of PPE. We are responsible for the quality and continuous improvement. We use KPIs to measure and continually improve our performance. We will deal with any customer complaints or concerns within 24 hours.